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ITECS

Public AI Pricing

Practical AI pricing for SMB leaders who need clarity before committing.

ITECS helps SMB and mid-market organizations adopt AI with predictable pricing, productized engagement options, and the right platform fit. We work across Claude, ChatGPT, Gemini, Microsoft Copilot, GitHub Copilot, and other major AI platforms without locking you into one vendor.

Schedule a ConsultationCompare Packages
$6,500
Recommended starting point

AI Readiness Assessment

$12,500
Focused pilot

Small team AI implementation

$1,950/mo
Managed AI services

Ongoing optimization and support

How Our Pricing Works

Most clients start flat-fee, then scale only when the business case is clear.

Productized engagements

Flat-fee services for discovery, policy, pilots, and executive enablement when leadership needs clear scope and predictable cost.

Scoped custom builds

Custom AI agents, connectors, and process redesign projects are quoted after requirements, data, integrations, and risk controls are understood.

Managed AI retainers

Monthly support for teams that want ongoing optimization, office hours, prompt-library maintenance, and quarterly business reviews.

Productized AI Services

Clear packages for each stage of adoption.

Start with discovery and strategy, build a controlled production foundation, then specialize when a custom workflow is justified.

Start Here

Discovery and Strategy

For leadership teams that want a clear, low-risk way to understand where AI fits before committing to a rollout or custom build.

Recommended first step

AI Readiness Assessment

$6,500
1-2 weeks

The fastest way to understand where AI fits in your organization. ITECS audits current AI usage, identifies shadow AI exposure, prioritizes high-value use cases, and recommends the right platform stack for your environment.

  • Current-state audit of AI usage across your organization
  • Prioritized use-case map ranked by business impact and feasibility
  • Platform stack recommendation across Claude, ChatGPT, Gemini, Microsoft Copilot, GitHub Copilot, and other major tools
  • 12-month AI roadmap aligned to your strategic priorities
  • Executive-ready deliverable suitable for board or leadership review
  • 90-minute leadership workshop

Best for

Organizations exploring AI for the first time or wanting to validate an existing AI direction.

Executive AI Literacy Briefing

$3,500/session
Half-day

A private, tailored session for your board, leadership team, or department heads. We translate AI from buzzword to business reality, calibrated to your industry.

  • How modern AI works in plain English
  • Where AI creates real value in your industry
  • Governance, security, and risk overview
  • Live Q&A with senior ITECS strategists

Best for

Leadership teams that want a credible AI briefing without a multi-week consulting engagement.

Shadow AI Discovery and Risk Report

$5,500
1 week

A focused review that identifies unsanctioned AI usage, ranks the risk, and gives leadership a remediation playbook backed by ITECS cybersecurity experience.

  • Endpoint and Microsoft 365 or Google Workspace scan for unsanctioned AI tool usage
  • Risk-ranked findings by user, department, and tool category
  • Remediation playbook with prioritized actions
  • Executive summary suitable for board reporting

Best for

Organizations with compliance, regulatory, or confidentiality obligations that need visibility into current AI usage.

Build

Production Foundation

For organizations ready to put AI into controlled use with policy, governance, platform setup, training, and pilot support.

AI Acceptable Use Policy Package

$4,500
Standalone policy package

A complete, custom Acceptable Use Policy and AI governance framework right-sized for SMB teams adopting AI across major platforms.

  • Custom Acceptable Use Policy tailored to your industry and risk profile
  • AI governance framework with roles, responsibilities, and review cadence
  • Employee handbook insert ready for adoption
  • 30-minute training deck for rollout

Best for

Organizations adopting AI tools that need clear rules before usage scales.

AI Pilot Implementation - Small

$12,500
3-5 users, 1 primary use case, 30 days

A focused, low-risk pilot of your chosen AI platform. ITECS handles setup, training, and post-launch optimization so the team can prove value before expanding.

  • Primary AI platform tenant setup
  • Project workspace configuration tailored to the use case
  • 5-template prompt library built around your real work
  • 1 onsite or virtual training session
  • 30-day post-launch optimization window

Best for

Organizations ready to pilot AI in a focused workflow with a small user group.

AI Pilot Implementation - Production

$18,500
10-25 users, 2-3 use cases, 60 days

A production-ready AI rollout with the role-based libraries, audit-trail documentation, training, and support required for a real department deployment.

  • Everything in the Small pilot tier
  • Expansion to multiple use cases
  • Role-based prompt libraries
  • Audit-trail documentation
  • 2 training sessions for pilot kickoff and expansion
  • 60-day post-launch optimization window

Best for

Organizations moving past pilot into production deployment for a full team or department.

Specialize

Custom Build

For teams that need custom agents, platform connectors, AI-enabled workflows, or internal AI capability beyond standard tool configuration.

Custom AI Agent, Connector and Integration Development

$8,000-$25,000 per agent

Custom-built AI agents, connectors, and integrations across major platforms including Claude, OpenAI, Gemini, Procore, Sage, internal MCP servers, and workflow agents.

  • Detailed specification and architecture
  • Build, test, and deploy
  • Documentation and runbook
  • Handoff to your team

Best for

Organizations with a defined workflow that needs secure custom automation or system integration.

AI-Augmented Business Process Redesign

$25,000-$75,000

End-to-end redesign of a major workflow such as estimating, proposal generation, project closeout, or billing review, using AI as a force multiplier across the process.

  • Senior strategy and workflow discovery
  • Process redesign around measurable business outcomes
  • Custom engineering where the workflow requires it
  • Rollout enablement and documentation

Best for

Organizations ready to redesign a high-value workflow rather than automate one task at a time.

Internal AI Champion Enablement Program

$8,500-$12,000
4-6 weeks

A structured program that trains one employee to become the organization's internal AI lead, creating capability that compounds after the engagement.

  • Custom curriculum tailored to your industry and use cases
  • Weekly coaching with a senior ITECS AI strategist
  • Project shadowing on real implementations
  • Handoff documentation
  • 90-day post-program support window

Best for

Organizations that want durable in-house AI fluency instead of relying only on outside consultants.

Learn more

Sustain

Managed AI services for ongoing improvement.

Managed AI mirrors ITECS' managed IT model: predictable monthly support, practical optimization, and a team that keeps improving the way AI fits into daily work.

Managed AI Starter

Up to 10 users

$1,950/mo

4 included hours

  • Monthly check-in
  • Prompt-library maintenance
  • Quarterly business review
Popular for teams

Managed AI Standard

11-25 users

$2,650/mo

6 included hours

  • Bi-monthly office hours
  • Expansion support
  • Prompt-library maintenance
  • Quarterly business review

Managed AI Plus

26-50 users

$3,500/mo

10 included hours

  • Dedicated AI advisor
  • Custom workflow refinement
  • Monthly office hours
  • Quarterly business review

Hours beyond the included amount are billed at the applicable hourly rate below, with loyalty discounts for eligible ITECS managed IT clients.

Hourly Rates

For work that falls outside the productized packages.

Hourly work is billed by the type of expertise required. The goal is to match the right skill level to the work rather than over-scoping simple delivery tasks.

Tier 1 - AI Implementer

Hands-on delivery

Setup, configuration, training delivery, documentation, testing

$245/hr

Tier 2 - AI Specialist

Senior engineering and authoring

Custom AI agent and connector development, prompt engineering, integration work, AI policy authoring

$295/hr

Tier 3 - AI Strategist

Strategic advisory and AI security/governance

Executive workshops, AI roadmapping, AI security architecture, shadow AI advisory, AI compliance, fractional Head of AI

$375/hr

Rate multipliers

Standard business hours1.0x
After-hours1.5x
Emergency or same-day onsite1.5x
After-hours plus emergency2.0x
Onsite travel beyond 20-mile radiusStandard ITECS travel rates apply

Loyalty discount for managed IT clients

MSP Pro

10% off eligible Tier 1 and Tier 2 hourly work, plus 10% off productized offerings. Tier 3 strategist rates are not discounted.

MSP Elite

15% off eligible Tier 1 and Tier 2 hourly work, plus 15% off productized offerings. Tier 3 strategist rates are not discounted.

The fastest starting point is the AI Readiness Assessment.

In 1-2 weeks, your leadership team receives a clear picture of where AI fits, which platform stack makes sense, and what the next 12 months should look like.

Schedule a ConsultationCall (214) 444-7884

Pricing effective May 2026. ITECS reserves the right to scope custom engagements to fit unique requirements. All productized offerings include the deliverables listed on this page; out-of-scope work is billed at the applicable hourly rate.

Pricing FAQ

Common pricing questions from SMB leaders.

What is the best first step if we are new to AI?

Most organizations should start with the AI Readiness Assessment. In 1-2 weeks, ITECS documents where AI fits, which platforms match your environment, what risks need guardrails, and what the 12-month adoption roadmap should look like.

Are these prices fixed or estimates?

Productized services are listed as flat-fee starting points with defined deliverables. Custom agents, connectors, and process redesign work are scoped before build with a final scope and not-to-exceed amount.

Do you only support one AI platform?

No. ITECS is vendor-neutral. We work across Claude, ChatGPT, Gemini, Microsoft Copilot, GitHub Copilot, Azure OpenAI, and other commercial AI platforms, then recommend what fits your business.

What happens after a pilot?

After a pilot, clients can scale to more teams, request a custom build, or move into managed AI services for ongoing optimization, training, prompt-library maintenance, and quarterly reviews.

Do existing ITECS managed IT clients receive AI discounts?

Yes. MSP Pro clients receive 10% off eligible Tier 1 and Tier 2 hourly work and productized offerings. MSP Elite clients receive 15%. Tier 3 strategist rates are not discounted.

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