AI Receptionist
Human-Sounding AI Receptionists for Small Businesses
Never miss a lead again. We deploy AI Voice Agents that answer your phones 24/7, book appointments securely, and save you $3,000+ a month on traditional answering services.
Your phones ring after hours, during lunch, and when your team is slammed. Every missed call is a missed opportunity. We deploy AI voice agents that sound natural, answer your business line 24/7, book appointments directly into your calendar, qualify leads, and route urgent calls to the right person. No hold music, no voicemail — just a professional AI receptionist that never takes a day off.
Your Front Desk Can't Answer Every Call — and It's Costing You
Your receptionist handles walk-ins, transfers, and paperwork at the same time. When two calls come in at once, one goes to voicemail. That caller hangs up and calls your competitor. For businesses with 10-50 employees, this happens 5-15 times per week.
After-hours calls are worse. A potential $5,000 project calls at 6:15 PM and hears a generic voicemail greeting. They move on. You never know they called.
Real-World Example
A 12-person dental clinic in Plano: was losing 8-10 appointment requests per week to missed calls during lunch breaks and after 5 PM. Their front desk staff juggled check-ins, insurance verification, and phone calls simultaneously.
Result: After deploying an AI voice agent, the clinic captured 40+ additional appointments per month — adding $12,000 in monthly revenue with zero new hires.
Capabilities
AI Receptionist Capabilities
How to set up an AI receptionist for your business
- 1
Map your call flows and common caller questions
We audit your incoming calls — what callers ask, which calls need a human, and which can be fully automated. We build a conversation script that sounds natural and matches your brand voice.
- 2
Deploy your AI voice agent with ElevenLabs and Twilio
We configure a human-sounding AI voice agent on your existing business number. The agent connects to your calendar for real-time appointment booking, your CRM for lead capture, and your team's phones for live transfers when needed.
- 3
Monitor call quality and optimize continuously
We review call transcripts, track booking rates and caller satisfaction, and refine the AI's responses weekly. You get a monthly report showing calls handled, appointments booked, and estimated cost savings.
How Calls Flow
From Ring to Resolution in Seconds
Call Comes In
24/7 on your business line
AI Answers
Human-sounding voice agent
Handles Request
FAQs, routing, qualification
Books or Routes
Calendar booking or live transfer
Lead Captured
CRM updated automatically
Call Comes In
24/7 on your business line
AI Answers
Human-sounding voice agent
Handles Request
FAQs, routing, qualification
Books or Routes
Calendar booking or live transfer
Lead Captured
CRM updated automatically
Connects to Your Existing Tools
- ElevenLabs
- Twilio
- Google Calendar
- Microsoft Outlook
- HubSpot
- Salesforce
- Calendly
Security
Enterprise-Grade Security for SMB Data
Every call recording, transcript, and caller data stays inside your private environment. ITECS AI is backed by ITECS — a Dallas-based cybersecurity MSP operating since 2002.
Pricing
How Much Does an AI Receptionist Cost?
SMBs deserve transparent pricing. Here's how an AI receptionist compares to traditional alternatives for a business handling 200-500 calls per month.
Most businesses recover setup costs within 60 days — then save $2,000–$3,500 every month after.
- Flat-fee deployment: $3,000–$6,000 depending on call complexity and integrations
- Monthly managed service includes monitoring, transcript review, and weekly optimization
- No per-minute charges — flat monthly rate regardless of call volume
- 30-day pilot available: test with real calls before full commitment
FAQ
AI Receptionist FAQ
Setup starts at $3,000–$6,000 depending on call complexity and integrations. Monthly service runs $300–$800/month — compared to $1,500–$4,000/month for a human receptionist or traditional answering service. Most Dallas businesses save $3,000+ per month from day one.
No. We use ElevenLabs voice synthesis technology to create natural-sounding, conversational AI voices. Callers frequently can't tell they're speaking to an AI. We customize the voice, tone, and speaking style to match your brand — professional, friendly, or whatever fits your business.
Yes. The AI connects to Google Calendar, Microsoft Outlook, or Calendly via API and books appointments in real time based on your availability rules. It handles time zone conversions, double-booking prevention, and sends confirmation texts/emails to callers automatically.
The AI transfers to a live team member with full call context — who the caller is, what they asked, and why they need a human. If no one is available, it takes a detailed message and sends it via text, email, or Slack immediately. No caller ever hits a dead end.
Ready to See What AI
Can Do for Your Business?
Get a free AI assessment from a Dallas team with 22 years of IT experience. We'll show you exactly where AI can save your business time and money — no jargon, no pressure.